AOTDon Mueang International AirportDMK · Official airport website · Official AOT VIP Fast Track

DMK · AOT

Service terms and privacy

Read this information before uploading documents or paying.

DMK · TERMINAL 1 + TERMINAL 2

Airports of Thailand operates Don Mueang, airlines control flights and baggage, and Thai authorities control border, customs and security decisions. The Fast Track team controls only the confirmed commercial meet-and-assist booking.

01

Terminal 1 is international

International arrivals and departures use T1, including passport control and customs where applicable. The operating airline and live airport screens remain final for check-in, gate and belt information.

02

Terminal 2 is domestic

Flights within Thailand use T2. The two buildings connect internally around Level 3, but a mixed itinerary may still require baggage collection, a new check-in and repeated security.

03

Bangkok transport starts outside the terminal

The SRT Red Line, official taxi queue and A1–A4 buses serve different city routes. Fast Track does not include ground transport unless a separate private transfer is selected and confirmed.

04

Priority handling has limits

Official DMK Fast Track includes a personal escort for an eligible international journey and uses priority facilities when open and authorised. Authorities retain control, so no fixed completion time is guaranteed.

Fast Track service terms

Conditions for requesting and using VIP Fast Track at Don Mueang International Airport (DMK).

  • A booking request is processed after the team reviews service availability, passenger and flight details, and payment. Submitting the form alone does not guarantee service confirmation.
  • Displayed prices are per passenger for arrival, departure or both journeys. Every passenger, including every child, pays the full rate. There are no child discounts or free child places. The price for both journeys includes 10% off the combined arrival and departure price. Every Don Mueang arrival and departure Fast Track option includes porter service; there is no Fast Track option without a porter. A private taxi for up to 3 passengers is ฿2,200 per selected journey; a large private vehicle for up to 8 is ฿2,700 . Smaller groups may choose the larger vehicle. For airport pickup, the driver meets the passengers in arrivals with a name sign.
  • The person booking must provide accurate passenger names and nationality, flight number, local date and time, contact channel, passenger ages and the information needed to coordinate the service. Tell the team promptly if the flight or travel date changes.
  • Passengers remain responsible for passports, visas, TDAC, travel approvals, customs declarations and compliance with airport, airline, immigration, customs and security rules.
  • Service is subject to staff availability and live airport operations. Priority facilities may close or have a queue; no fixed processing time or authority outcome is guaranteed.
  • Online payment accepts cards from any bank: Visa, Mastercard, American Express, JCB and UnionPay. Check the amount, recipient and reference before paying, and retain the receipt.
  • Cancellation outside of 7 days of purchased service will result in a 20% cancellation fee. Cancellation within 7 days of purchased service will result in a 50% cancellation fee. Failure to board or attend, change of date or cancellation within 48 hours of purchased service will result in full amount charge. A refund will normally be made to the same account and using the same method used for the original payment.
  • Fast Track is meet-and-assist. It cannot bypass mandatory procedures or change a government-authority decision. The airport, airlines and authorities act under their own control.

privacy policy

What the website and booking system collect, why it is used, who can access it and how long it is retained.

  • Booking data can include names, nationality, contact details, flight information, passenger ages, notes, booking references and payment status. For Don Mueang, the form also requires every passenger’s full passport name and passport number as text. Passenger photos and passport images are not requested for this airport.
  • We use the data to process the request, identify passengers, coordinate airport staff and meeting instructions, monitor the flight, allocate an invoice, protect the booking system and answer booking questions.
  • Booking data and documents are kept in a private system with access limited to managers or processors needed to deliver the service. Identity documents are not sold or used for advertising.
  • Booking records and audit events remain available to the manager and are never deleted automatically. Bookings do not request passenger photos or passport images.
  • Website analytics uses self-hosted Umami through a first-party path. It is cookieless, respects Do Not Track, excludes URL query strings, and does not record session replay, heatmaps or form fields. Passport data, passenger names and booking details are not sent to Umami.
  • The payment provider and any external channel a visitor chooses to open apply their own privacy and security terms. Review them before sharing data or paying.
  • Request access, correction or deletion at info@airporthai.com and include the booking reference. Some requests may require payment verification or compliance with an applicable legal obligation first.

Website terms

Use of airport, flight, guide and machine-readable resources on this website.

  • Content is provided to help passengers plan. Flights, gates, baggage belts, terminals, operating hours, prices and requirements can change; confirm live details with the airline, airport staff and signs.
  • Guides link to authority sources where a fact should be rechecked. External sources remain subject to the owner’s terms and availability.
  • The public AI-agent resources are read-only. They do not authorize an agent to create a booking, upload documents, open an invoice or report payment for a traveller.
  • These terms and services are governed by the applicable laws of Thailand.

Contact: info@airporthai.com