Information and assistance
Ask at a terminal Information counter or call AOT Contact Centre 1722 for airport guidance.
Official AOT information ↗DMK · Airport guide
Passenger services at Don Mueang International Airport
Find airport information, special assistance, connectivity, baggage support, lounges and essential facilities.
DMK · Essential information
Support throughout the passenger journey
Locations and operating hours can change. Ask Information for the nearest currently open facility.
Special assistance
Arrange wheelchair or boarding support with the airline before travel and confirm the Terminal 1 or Terminal 2 handover point.
Official AOT information ↗Wi-Fi and connectivity
Airport Wi-Fi and mobile services are available in passenger areas. Save key booking and transport details offline.
Official AOT information ↗Lounges and rest
Lounges and rest areas differ between the international and domestic terminals; check access and current hours.
Official AOT information ↗Baggage support
Report missing or damaged checked baggage to the operating airline’s handling desk before leaving the reclaim area.
Official AOT information ↗Health and essential facilities
Medical, banking, exchange, prayer and family facilities are signposted by terminal; Information can direct you to the nearest open point.
Official AOT information ↗DMK · Checklist
Check before you travel
Live details can change. Confirm with the airline and airport signs on the day of travel.
- Request airline assistance before travel
- Report baggage problems before leaving reclaim
- Keep medication and essentials in cabin baggage
- Call 1722 or ask Information when you need guidance